Reschedules are accommodated subject to availability; any pricing difference for the new date applies. Retainers are non‑refundable because we turn away other enquiries once your date is reserved. If cancellation is unavoidable, any balance already paid (beyond the retainer) is refundable according to the agreement timeline.
Yes—seamlessly. We coordinate with planners, celebrants, and venue teams to protect the flow of rituals, entrances, blessings, and family moments.
Please share 1–3 song ideas or moods during checkout. We license music that matches your taste; if a specific track cannot be licensed, we propose sonically similar, properly licensed alternatives.
Yes, with the Eternal Love tier or as an add‑on. It depends on timeline, Wi‑Fi/power access, and an on‑site editing space. We’ll confirm feasibility in your run‑of‑day.
Yes. Ceremonies typically include two to three cameras and discreet lapel mics/recorders for vows and speeches to preserve clarity and ambience.
Absolutely—professional backup bodies, lenses, audio recorders, lighting, and public liability coverage.
Available where legal, venue‑approved, and weather‑safe. Some locations require permits or are restricted (e.g., near airports or city no‑fly zones). Safety and compliance take precedence.
We provide a private link and record a backup. Quality depends on reliable internet (venue Wi‑Fi or strong mobile signal). For challenging venues, we can schedule a pre‑event test and discuss bonded/hard‑line options if available.
Ranges by coverage, typically 150–250 artfully edited images for a full‑day.
One refinement round is included for the highlight film (e.g., minor trims or music timing). Structural re‑edits or additional rounds are billed at our studio rate.
We preserve master files (for up-to one year) and can provide raw clips for an archival fee. Most couples prefer the finished, colour‑graded edits that reflect our style.
We back up on multiple drives and keep project files for 12 months after delivery. Please download and back up your gallery and films upon receipt.
Yes—London and beyond. Within our local radius we include travel; beyond that we quote mileage/transport, and, if needed, accommodation to protect early starts and late finishes.
We provide a simple travel package:
If the celebration flows past your included hours, we confirm with you or your planner and continue at a clear hourly rate per crew member (and per additional camera for live streaming, if applicable).
We respect your wishes. Choose Private password-protected gallery / link, Share select previews, or Approve case‑by‑case. We never post without your consent.
For full‑day coverage, a hot meal and brief break keep the crew energised without missing key moments. We coordinate timing with your planner to avoid important events.
A small area for equipment, access to power for charging, and early access if a same‑day teaser or live stream is booked.
Our lead team brings 2 years of professional wedding experience. To preserve the calm, attentive service our couples value, we accept a limited number of commissions—around 20–45 weddings per year (fewer in years with multi‑day destination events). Fewer bookings mean more time for thoughtful pre‑planning, respectful coverage of cultural traditions, and meticulous post‑production.
We MUST have a consultation call either before payment or once payment has been secured. A signed agreement and a retainer will secure your date. We recommend booking 12–18 months in advance for peak weekends. Your planning questionnaire follows immediately so we can honour your cultural timings and priorities from the outset.
For a full‑day celebration, you can expect approximately 150–300 artfully edited photographs (half‑day events typically yield 50–150). Images are delivered in a curated online gallery, colour‑graded and ready to print or share.
You receive a perpetual personal‑use license—print for your home, create albums, and share with friends and family (including on social). As is standard in our industry, the studio retains copyright and kindly asks that any commercial use (e.g., brand campaigns, vendor advertising) is requested in advance so we can arrange the appropriate licensing.
Most couples choose 25% retainer at booking, 50% due 30 days before, and 25% on delivery. We also offer a simple 50/50 split (retainer, then 30 days before). Card and bank transfer are accepted.
Your questionnaire captures must‑honour rituals (e.g., tea ceremony, chuppah, nikah, zaffa/entrances, garland exchange, blessings). We schedule quiet time for elders and family formals, brief the crew on sensitivities, and confirm any do‑not‑film requests.
Share a short VIP list (names + relationships) and any décor or heirlooms that matter to you. We handle the rest with a balance of editorial polish and candid storytelling.